Introduction and Scope

maraveliontha ("we," "us," or "our") operates the maraveliontha.sbs website and provides web typography education services to users primarily in Malaysia and surrounding regions. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage with our educational services.

This policy applies to all information collected through our website, email communications, and any related services. By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

Information We Collect

Personal Information You Provide

We collect information you voluntarily provide to us, including:

• Contact information (name, email address, phone number)
• Mailing address for course materials or correspondence
• Educational background and professional experience (when relevant to course enrollment)
• Payment information processed through secure third-party providers
• Course preferences and learning goals
• Communications you send to us via email or contact forms

Automatically Collected Information

When you visit our website, we automatically collect certain technical information:

How We Use Your Information

We use the information we collect for several legitimate business purposes:

• Educational Services: Providing course access, progress tracking, and personalized learning experiences
• Communication: Sending course updates, educational content, and responding to your inquiries
• Administrative: Processing registrations, managing accounts, and handling payments
• Improvement: Analyzing website usage to enhance our platform and educational offerings
• Legal Compliance: Meeting regulatory requirements and protecting our rights and those of our users
• Marketing: Sending information about new courses and updates (with your consent where required)

Information Sharing and Disclosure

Service Providers

We work with carefully selected third-party service providers who help us operate our educational platform. These providers include:

• Payment processors for secure transaction handling
• Email service providers for course communications
• Cloud hosting services for data storage and website functionality
• Analytics providers to understand website usage patterns

All service providers are bound by strict confidentiality agreements and are only permitted to use your information for the specific services they provide to us.

Legal Requirements

We may disclose your information when required by law or in good faith belief that such disclosure is necessary to:

• Comply with legal obligations or court orders
• Protect and defend our rights or property
• Prevent or investigate possible wrongdoing
• Protect the personal safety of users or the public

Your Privacy Rights

Under Malaysian law and our commitment to privacy, you have several important rights regarding your personal information:

To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within 21 days as required by Malaysian law.

Data Security and Protection

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:

• Encryption: All data transmission uses SSL/TLS encryption protocols
• Access Controls: Strict employee access controls with regular permission reviews
• Secure Storage: Data stored in secure, monitored environments with backup systems
• Regular Audits: Periodic security assessments and vulnerability testing
• Incident Response: Established procedures for handling potential security breaches
• Staff Training: Regular privacy and security training for all personnel

While we use industry-standard security measures, please remember that no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and keep your account information confidential.

Data Retention and Deletion

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention Periods

• Course Data: Retained for 3 years after course completion for certification and reference purposes
• Payment Information: Retained for 7 years to comply with Malaysian tax and accounting regulations
• Marketing Communications: Retained until you unsubscribe or withdraw consent
• Website Analytics: Aggregated data retained for 2 years for business analysis
• Support Communications: Retained for 2 years for quality assurance and issue resolution

When data is no longer needed, we securely delete or anonymize it. You may request earlier deletion of your information, though this may affect our ability to provide certain services.

International Data Transfers

As part of providing our educational services, some of your personal information may be transferred to and processed in countries outside of Malaysia. This occurs when we use international service providers for:

• Cloud hosting and data storage services
• Email and communication platforms
• Payment processing systems
• Educational content delivery networks

When transferring data internationally, we ensure appropriate safeguards are in place, including contractual protections and adequacy decisions where applicable. We only work with providers who demonstrate strong data protection practices.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized services. We use several types of cookies:

• Essential Cookies: Necessary for basic website functionality and security
• Preference Cookies: Remember your settings and customization choices
• Analytics Cookies: Help us understand how visitors use our website
• Marketing Cookies: Used to deliver relevant content and track campaign effectiveness (with consent)

You can manage your cookie preferences through your browser settings. However, disabling certain cookies may affect website functionality and your user experience.

Children's Privacy

Our educational services are designed for adult learners aged 18 and above. We do not knowingly collect personal information from individuals under 18 years of age. If we become aware that we have collected personal information from someone under 18, we will take steps to delete that information promptly.

Parents or guardians who believe we may have collected information from someone under 18 should contact us immediately using the contact information provided below.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

• Update the "last modified" date at the top of this policy
• Notify you via email if the changes are significant
• Provide clear information about what has changed
• Give you the opportunity to review and accept the updated terms

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Continued use of our services after changes are made indicates your acceptance of the updated policy.